S.C., Broker & Owner Sierra Homes Realty
“I am honored to submit this referral letter for Jeremy Kinsworthy of Universal Contracting. I had the pleasure of working with Jeremy following some hail storms in Austin earlier this year. Many roofing contractors descended upon the city hoping to turn some quick jobs and make some quick dollars for residential areas but also commercial roofs as well. After seeing many contractors come and go through my 20 years in the real estate business, it was a true pleasure to be introduced to Jeremy and Universal Contracting.
I chose to work with Jeremy for my personal commercial office building; the complex had suffered major damage to the concrete tile roof. A primary issue was the settling with my insurance company. The approved claim didn’t come close to covering the replacement cost for the project. Jeremy became personally involved and was able to negotiate a new settlement that was more than three times greater than the insurance company’s original estimate. Jeremy has a thorough understanding of the claims software programs the insurance companies use to settle their claims.
While the project was underway, Jeremy was on-site virtually every day. He took the lead to supervise laborers as they stripped the buildings all the way to decking, and as they installed a complicated tile roof system which 95% of contractors can’t even do in the first place. No shortcuts were taken in repairing the damage and making sure all aspects of the project were addressed, fixed, and not left hidden. I was incredibly relieved knowing Jeremy was on the project site and personally managing with great care and concern. His knowledge of contracting materials and his skills with insurance adjuster negotiations saved the project.
It is very rare I write letters such as this, but I feel compelled to do so when doing business with someone like Jeremy. He is incredibly professional and has an absolute dedicate to attention to detail. Jeremy and Universal Contracting will be first in mind for any future projects I may have for myself or for my clients. I highly recommend him.
It would be my pleasure to discuss Jeremy’s qualifications with you. Please contact Universal Contracting for my contact information.”
“I am happy to provide the referral for Jeremy of Universal Contracting. I became acquainted with him when I contracted his company to replace a roof on a commercial property I own that had been significantly damaged during a hail storm.
Jeremy Kinsworthy’s professionalism, commitment, and level of focus was impressive not only during the actual project, but also after the project completion. His attention to detail was quite remarkable – he performed above and beyond any of my expectations. I have much admiration for how Jeremy approaches his business.
Without any hesitation I am happy to recommend Jeremy’s services. You may contact Universal Contracting for my personal contact information for a reference.”
“Mr. Jeremy Kinsworthy,
Thank you very much for such a wonderful experience in helping me with my new roof. I was quite surprised that the project would be completed so efficiently and quickly. Your employees truly went above and beyond what I expected and what they were required to do.
I’d like to thank you for the follow up that you performed after the job was completed. I highly recommend your company.”
“To whom it may concern,
This letter is a referral for Universal Contracting Services. We have been in business with them over the past three years. Their invoices are consistently paid in a timely manner and have been very easy to work with.
I wish we had more customers like Jeremy. Universal Contracting has built a strong reputation in Texas and also Oklahoma due to their integrity, customer satisfaction, and honesty. I am available for any questions regarding Universal Contracting and would be happy to assist you.”
It appears our commercial roof replacement project has been concluded. I’m happy to report that the thunderstorm and rain we experienced yesterday tested the new roof and there were NO leaks. Best of all, my tenants are pleased.
The hail storm we received in March of this year provided more work on top of what was already a very full work load. Of the properties we managed, three of them sustained damage. As you know, our business is the leasing and brokerage of commercial real estate. When management issues arise, we need to resolve them quickly. Our insurance company not providing fair estimates added more delays. Once we contracted with Universal Contracting, though, the project moved forward efficiently. Your company secured a fair settlement from our insurance company and then went above and beyond all expectations. You provided specific documentation during the entire project that I had never seen from any other contractor, proving you were personally involved with all angles of the project. The fact that you took over 400 photos of the job is truly amazing! The owner of the company very much enjoyed seeing those before and after images. I can’t imagine meeting another contractor that would be willing to take some of their own profits to invest them back into the project, allowing us to install a superior roofing system because we were somewhat limited by the insurance company.
I have already made recommendations on your behalf to another client of mine. I wish you success and would be happy to be used as a reference.”
“My primary business is as a practicing dentist in the Austin, TX area. I also own a piece of commercial property with a business partner and we recently sustained a significant amount of roof damage to the building due to a large hail storm in Austin.
Following the hail storm, we were inundated by roofing companies trying to secure our business. The all seemed to be using the same old boring sales approach. That’s when Jeremy Kinsworthy of Universal Contracting came along and changed all that. He made it very clear in the very first meeting that he had integrity and would deliver high quality work and service.
The entire project sailed along seamlessly all the way through the end. Jeremy started by providing an estimate, then he met with the insurance adjusters, supplying them with his estimate and also worked well with our insurance company. When it was time to perform the work, the entire project was handled in a timely manner and the work site was kept clean. The original estimate Jeremy provided to us never changed – his crew performed an excellent job and it looks terrific.
Without hesitation I highly recommend Jeremy and Universal Contracting for commercial projects of any size. It often seems like the world we live in has lost all sense of customer service. Jeremy reminds me of when someone’s word actually meant something, and high quality work was provided with a smile.”
12400 West Hwy 71
Austin, TX 78738